You notice that shoppers are purchasing less frequently. What should your actions be? Select 2 correct responses.

Identifying the needs of curious and impatient consumers directly addresses the underlying issue of decreased shopping frequency. Shoppers who are less engaged may be looking for faster, more efficient shopping experiences or specific products that meet their immediate needs. By understanding what drives these consumers, you can tailor your approach to resonate with them, which can encourage more frequent purchases. This approach not only caters to current market demands but also enhances the overall shopping experience.

Offering personalized experiences for shoppers complements this strategy by further enhancing engagement and customer satisfaction. Personalization can help foster loyalty and encourage repeat purchases, particularly among consumers feeling overwhelmed or uncertain in their shopping journey. When shoppers feel that their unique preferences and behaviors are recognized and addressed, they are more likely to return and make additional purchases.

Together, these strategies can help revitalize shopper frequency, making them effective responses to the observed decline in purchasing behavior.